Shipping policy
At PrimeKart, we are committed to delivering your orders in the quickest and safest way possible. We partner with reliable courier services like Shiprocket to ensure your products reach you without delay.
1. Shipping Partners
-
We use Shiprocket to fulfill orders. Shiprocket partners with a variety of couriers, including Delhivery, BlueDart, XpressBees, and others, depending on your location.
3. Processing Time
-
Orders are processed within 1–3 business days of receipt of payment.
-
Once your order is shipped, you'll receive a tracking number.
4. Delivery Time
-
Delivery times depend on your location, but generally:
-
Metro cities: 3–5 business days
-
Other locations: 4–7 business days
-
-
These are estimates and can vary based on the courier and destination.
5. Order Tracking
-
Once your order is shipped, you will receive an email or SMS with your tracking number.
-
You can track your order via Shiprocket or the respective courier’s website.
6. Shipping Restrictions
-
We currently only ship within India.
-
Some remote or rural areas may have delayed shipping due to logistical constraints. We apologize for any inconvenience.
7. Damaged or Incorrect Items
-
If you receive a damaged or incorrect item, please contact us within 24 hours of receiving the product.
-
You can reach us at primekart.online@gmail.com or via WhatsApp: +91-7200056156